EMP Cloud allows organizations to localize and customize the content of end-user system emails including the welcome email, password reset email and the quarantine digest. Content can be localized for the following languages:
To view default notification templates:
Templates for all supported notification languages are displayed by default. You can limit the view to a specific language by selecting a value from the language drop-down.
To edit a notification template:
You will be directed to the Edit page of the template you selected.
Use the “pencil” icon to determine what portion of the content you can edit. Click on the area to enter edit mode.
By clicking Save you are updating the system default template for the notification you have updated. You can restore any custom template in order to change it back to an earlier version.
To restore a template to the system default content:
A content tag is used to populate an email with system content such as first name, surname, primary SMTP address, etc. This can be very useful to ensure the email is personalized for the end user.
To add a content tag to a notification template:
The tag will be added where the cursor is located.
Notifications for Groups
Users can receive notifications in a different language than the organization that they belong to. For example, an organization can be set with English as the notification language. But users in the Paris office can be setup to receive notifications in French. This is managed through the use of Groups.
To enable a group of users to receive notifications in another language (then the organization):
The users in the group will now receive notifications based on the language selected.