How to allow or block emails from specific email addresses, domains, or IPs.
The Sender Lists page is where users and admins can input email addresses, domains, or IPs to allow or block messages based upon the specific item.
Accessing Sender ListsThere are 3 locations for Sender Lists:
Partners Support Access – Partners that manage customers can access their customer Sender lists as an admin. You will have to navigate to the specific customer themselves, and the Sender Lists are found in the same places.
Account-Level Sender Lists
A company can access their Sender Lists which affect all users in the company under ‘Security Settings’ click Email > Sender Lists.
User-Level Sender Lists
1. As an admin, navigate to the Users.2. Identify the specific user and edit the user.3. Navigate to the Sender Lists tab for the user.4. As an end-user: Once you log into your account, select the Allow/Block Sender Lists.
Group-Level Sender ListsOnly an admin can access the Group sender lists.
Similar to a User:
1. Navigate to the Groups tab.2. Identify the specific group, then edit the group.3. Navigate to the Sender Lists tab for the specific group.
Editing The Lists
The Sender Lists page presents two sections labeled as:
To understand the Block and Safe list order of processing, please see Mail Flow Scanning & Filters Order of Processing.
Enter items into the list:
IP NOTATIONSExamples of acceptable IP address syntax include:
Default sender lists for new customers can be defined in a template.